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Business Hotline — Customer enquiries
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
Contact Centre — Customer enquiries
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
Contact Centre — Customer requests — Tree maintenance
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
Contact Centre — Customer requests — Tree removal
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
Contact Centre — Customer requests — Footpath maintenance
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
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Daily complex call centre enquires from SSQ
Complex call centre enquiries by day for last month. -
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Registration call centre enquiries daily for last month
Registration call centre enquiries daily for last month—callers reaching Transport and Main Roads and and being concierged to a trained Transport and Main Roads operator. -
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Complex call centre enquiries last month by day
Daily complex call centre enquiries for last month. These are calls received by one of the Transport and Main Roads contact numbers. -
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'Main queue' daily call centre enquiries for last month
Daily call centre enquiries for last month—consolidated statistics for the 'main queue'. -
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Daily licensing call centre enquiries for last month
Daily call centre enquiries for last month where the caller made a non-generic licensing enquiry. -
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Daily call centre enquires—call routing failure
Daily call centre enquiries for last month where the call centre routing failed (for any reason) and a caller was routed to next available trained operator. -
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Daily complex licence enquiries last month
Daily complex license enquiries through the call centre enquiries for last month. -
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Daily registration calls from SSQ last month
Call centre enquiries daily for last month where the caller made a non-generic registration enquiry. -
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SBS queue daily call centre enquiries
Daily call centre enquiries for last month—consolidated statistics for the 'SBS queue'. -
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Non-generic call centre enquiries last month
Daily call centre enquiries for last month, where the caller made a non-generic registration enquiry. -
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Daily National Heavy Vehicle Regulator (NHVR) calls for last month
Daily National Heavy Vehicle Regulator (NHVR) calls for last month—for callers to Transport and Main Roads phone numbers. -
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Daily complex call centre enquiries for last month
Daily complex call centre enquiries for last month. These are calls that were received by Transport and Main Roads that were concierged to a trained Transport and Main Roads... -
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SBS queue monthly call centre enquiries
Monthly call centre enquiries for last month—consolidated statistics for the 'SBS queue'. -
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'Main queue' monthly call centre enquiries for last month
Monthly call centre enquiries for last month—consolidated statistics for the 'main queue'. -
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Driver licensing call centre enquiries daily for last month
Driver Licensing call centre enquiries daily for last month—callers reaching Transport and Main Roads and being concierged to a trained Transport and Main Roads operator.