From Queensland Government
JSON format icon JSON RDF format icon RDF ISO19115-3 XML

Daily call centre enquires—call routing failure

Created 05/05/2025

Updated 05/05/2025

JSON format icon JSON RDF format icon RDF ISO19115-3 XML

Daily call centre enquiries for last month where the call centre routing failed (for any reason) and a caller was routed to next available trained operator.

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Tags

Additional Info

Field Value
Title Daily call centre enquires—call routing failure
Language English
Licence Creative Commons Attribution 3.0 Australia
Landing Page https://devweb.dga.links.com.au/data/dataset/acea8a39-646d-4cad-bbd3-c5fba7f99456
Remote Last Updated 22/06/2022
Contact Point
Transport and Main Roads
opendata@tmr.qld.gov.au
Reference Period 25/06/2014
Geospatial Coverage {"type": "Polygon", "coordinates": [[ [96.0,-45.0],[96.0,-9.0], [168.0,-9.0], [168.0,-45.0], [96.0,-45.0]]]}
Data Portal data.gov.au

Data Source

This dataset was originally found on Queensland Government "Daily call centre enquires—call routing failure". Please visit the source to access the original metadata of the dataset:
https://data.qld.gov.au/dataset/daily-call-centre-enquires-call-routing-failure