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Customer Service Requests (with digital channel information)

Melbourne Data

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the...
Dataset updated: 04/06/2025
- HTML
Customer Service Requests (with digital channel information)

City of Melbourne

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the...
Dataset updated: 05/05/2025
- CSV
- JSON
- KML
- XLS
Customer Support - Number of Calls Answered

Department of the Premier and Cabinet

Number of calls answered by Shared Services, categorised by service for April 2015. Dataset released once off.
Dataset updated: 04/05/2025
- XLS
Customer Support - Calls Answered Within 50 Seconds

Department of the Premier and Cabinet

Calls answered by Shared Services within 50 seconds, by service for April 2015. Dataset released once off.
Dataset updated: 04/05/2025
- XLS