Customer Service Requests (with digital channel information)

Created 05/05/2025

Updated 05/05/2025

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the service type, status, and dates for received and closed. This dataset only contains a subset of the received requests as it is extracted from one of several customer requests systems.

Files and APIs

Tags

Additional Info

Field Value
Title Customer Service Requests (with digital channel information)
Language English
Licence Not Specified
Landing Page https://devweb.dga.links.com.au/data/dataset/75a63d63-7684-4d68-b13e-42b76c2bfdb8
Remote Last Updated 13/06/2024
Contact Point
City of Melbourne
test@email.loc
Reference Period 29/12/2017
Geospatial Coverage http://www.ga.gov.au/place-names/PlaceDetails.jsp?submit1=GA7
Data Portal data.gov.au

Data Source

This dataset was originally found on Victoria Government "Customer Service Requests (with digital channel information)". Please visit the source to access the original metadata of the dataset:
https://discover.data.vic.gov.au/dataset/customer-service-requests-with-digital-channel-information