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Customer Service Requests (with digital channel information)

City of Melbourne

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the...
Dataset updated: 05/05/2025
- CSV
- JSON
- KML
- XLS
Customer Service Requests (with digital channel information)

Melbourne Data

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the...
Dataset updated: 14/10/2024
- JSON
- CSV
Townsville City Council Call Centre Volumes and Response Rates

Townsville City Council

Townsville City Council Call Centre Volumes by Customer Interaction Type (Call Centre Calls, Front Counter Transactions, Click2Chat, Email) and Response Rates (Average Speed of...
Dataset updated: 06/07/2021
- XLSX
- CSV