Townsville City Council Call Centre Volumes and Response Rates

Created 21/01/2019

Updated 06/07/2021

Townsville City Council Call Centre Volumes by Customer Interaction Type (Call Centre Calls, Front Counter Transactions, Click2Chat, Email) and Response Rates (Average Speed of Answer and Average Handling Time).

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Additional Info

Field Value
Title Townsville City Council Call Centre Volumes and Response Rates
Language English
Licence Creative Commons Attribution 4.0 International
Landing Page https://devweb.dga.links.com.au/data/dataset/582420a0-62bf-4a28-ac26-eb09363935f9
Contact Point
Townsville City Council
opendata@townsville.qld.gov.au
Reference Period -
Geospatial Coverage Townsville
Data Portal data.gov.au

Data Source

This dataset was originally found on data.gov.au "Townsville City Council Call Centre Volumes and Response Rates". Please visit the source to access the original metadata of the dataset:
https://devweb.dga.links.com.au/data/dataset/townsville-city-council-call-centre-volumes-and-response-rates

No duplicate datasets found.