From South Australia Government
JSON RDF ISO19115-3 XML

Customer Calls Categorised

Created 16/10/2024

Updated 16/10/2024

JSON RDF ISO19115-3 XML

Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a Wrap-up Code. The Wrap-up Codes provide high level reporting around what the interaction was regarding.

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Additional Info

Field Value
Title Customer Calls Categorised
Language aar
Licence Creative Commons Attribution 3.0 Australia
Landing Page https://devweb.dga.links.com.au/data/dataset/0117b311-d738-43ba-b528-9d5f583d8a83
Contact Point
South Australian Governments
city@adelaidecitycouncil.com
Reference Period 01/01/2015 - 31/12/2015
Geospatial Coverage SA0062407: South Australia
Data Portal data.gov.au

Data Source

This dataset was originally found on data.gov.au "Customer Calls Categorised". Please visit the source to access the original metadata of the dataset:
https://devweb.dga.links.com.au/data/dataset/customer-calls-categorised

Original dataset
Dataset copies

No duplicate datasets found.