Customer satisfaction - all modes (prior July 2019)

Translink monthly performance data

Created 05/05/2025

Updated 20/05/2025

Monthly report of customer satisfaction of Translink public transport services.

Performance data prior to July 2019 - Metrics include: Overall service, safety & security, reliability & frequency, comfort, ease of use, ease of using go card, proximity, efficiency, information, accessibility, staff, affordability.

Source

This data file or API can be downloaded from:

https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/10f721e1-c632-46aa-8684-a085ecabfdeb/download/customer-satisfaction-allmodes.csv