Customer experience - train

Translink monthly performance data

Created 05/05/2025

Updated 20/05/2025

Monthly report of customer experience of Translink train services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

Source

This data file or API can be downloaded from:

https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/2654f9b4-2531-4a9f-a5a6-91803510b9fe/download/customer-experience-train.csv