Customer satisfaction - train (prior July 2019)

Translink monthly performance data

Created 05/05/2025

Updated 20/05/2025

Monthly report of customer satisfaction of Translink train services.

(Performance data prior to July 2019)

Metrics include: Overall service, safety & security, reliability & frequency, comfort, ease of use, ease of using go card, proximity, efficiency, information, accessibility, staff, affordability.

Source

This data file or API can be downloaded from:

https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/3824a319-4c88-4ce6-9efe-e32a890edde9/download/customer-satisfaction-train.csv