Customer satisfaction - bus ( prior July 2019)

Translink monthly performance data

Created 11/02/2025

Updated 08/04/2025

Monthly report of customer satisfaction of Translink bus services. (Performance data prior to July 2019)

Metrics include: Overall service, safety & security, reliability & frequency, comfort, ease of use, ease of using go card, proximity, efficiency, information, accessibility, staff, affordability.

Source

This data file or API can be downloaded from:

https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/6fdd9aa7-a0bb-42aa-b71d-808116234cf9/download/customer-satisfaction-bus.csv