Customer experience - tram

Translink monthly performance data

Created 11/02/2025

Updated 08/04/2025

Monthly report of customer experience of Translink tram services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

Source

This data file or API can be downloaded from:

https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/d85034af-eea9-47f6-8ab3-5dc297094ba7/download/customer-experience-tram.csv